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020 _a9783662585856
020 _a3662585855
040 _bspa
_erda
041 _heng
082 0 4 _a004.068
_bD886
_223
100 1 _aDumas, Marlon
_9164141,
_eautor.
_4aut
245 1 0 _aFundamentals of Business Process Management.
250 _a2.
264 1 _aBerlín, Germany :
_bSpringer,
_c2017.
300 _a527 páginas :
_b: illustrationen ;
_c23.5 centímetros x 15.5 centímetros.
336 _atexto
_btxt
_2rdacontent
337 _asin mediación
_bn
_2rdamedia
338 _avolumen
_bnc
_2rdacarrier
520 _aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.
650 7 _aInformations modellierung
_9164142.
653 _aprocess automation
653 _aprocess discovery
653 _aprocess improvement
653 _aprocess intelligence
653 _aprocess mining
653 _aprocess modeling
700 1 _aLa Rosa, Marcello
_9164143.
700 1 _aMendling, Jan
_9164144.
700 1 _aReijers, Hajo A.
_9164145.
856 4 2 _mX:MVB
_qtext/html
_uhttp://deposit.dnb.de/cgi-bin/dokserv?id=c46fffe979cd4a0e8e8812760dfdcb6e&prov=M&dok_var=1&dok_ext=htm
_3Inhaltstext
856 4 2 _mX:MVB
_uhttp://www.springer.com/
942 _2ddc
_cBK
999 _c48270
_d48270