https://unillanos.metacatalogo.org/cgi-bin/koha/opac-search.pl?q=ccl=an%3A2434%2C&sort_by=relevance&format=rss 3 0 50 ISBN:8476155100 https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=4190 By Horovitz, Jacques.
Madrid : McGraw-Hill, 1997 .
105 páginas : 8476155100

]]> Place hold on La Calidad del Servicio /

]]> https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=4190 ISBN:9586002888 https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=13794 By Horovitz, Jacques.
Santafé de Bogotá : McGraw-Hill, 1994 .
105 páginas : 9586002888

]]> Place hold on La Calidad del Servicio /

]]> https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=13794 ISBN:958600290-X https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=13796 By Horovitz, Jacques.
Santafé de Bogotá : McGraw-Hill, 1994 .
342 paginas : 958600290-X

]]> Place hold on <La> Satisfacción Total del Cliente :

]]> https://unillanos.metacatalogo.org/cgi-bin/koha/opac-detail.pl?biblionumber=13796