@book{48270,
	author = {Dumas, Marlon and La Rosa, Marcello},
	title = {Fundamentals of Business Process Management.},
	publisher = {Springer,},
	year = {2017.},
	address = {Berlín, Germany :},
	edition = {2.},
	url = {http://deposit.dnb.de/cgi-bin/dokserv?id=c46fffe979cd4a0e8e8812760dfdcb6e&prov=M&dok_var=1&dok_ext=htm}
}