@book{47375,
	author = {Münch, Lourdes and Pérez Angulo, Marco A.},
	title = {Calidad y mejora continua :},
	publisher = {Trillas,},
	year = {2017.},
	address = {México :},
	edition = {3.},
	note = {Incluye tabla de contenido y bibliografía (pp. 159-160)}
}