@book{43544,
	author = {González Ortiz, Oscar Claret and Arciniegas Ortiz, Jaime Alfonso},
	title = {Sistemas de Gestión de Calidad :},
	publisher = {Ecoe Ediciones,},
	year = {2016.},
	address = {Bogotá :},
	edition = {1.},
	note = {Incluye Bibliografía.}
}