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La Calidad del Servicio /

Horovitz, Jacques

La Calidad del Servicio / La Qualite De Service Jacques Horovitz. - 105 páginas : ilustraciones; tablas.

ISBN: 9586002888

Subjects--Topical Terms:
SERVICIO AL CLIENTE
SATISFACCION AL CONSUMIDOR
MERCADEO

Dewey Class. No.: 658.812 / H811c

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